100% Purchase Price Guarantee.
- We will replace your product covered by our guarantee.
- We will refund the purchase based on payment method if product is returned in saleable condition.
- We may issue store credit if product is returned in unsaleable condition.
Outdoor Trees & Shrubs …1 year (Outdoor trees and shrubs that are not planted in the ground are not guaranteed.)
Roses, Azaleas, Rhododendrons …until December 1 in the Year of Purchase
Perennials …until December 1 in the Year of Purchase
Sensitive or Southern Plants …until December 1 in the Year of Purchase (Such as Crape Myrtle, Southern Magnolia, Pampas Grass, Bog Rosemary, Cherry Laurel, Heather, Camelia, Fraser Fir etc.)
Tropicals & Indoor Foliage Houseplants …30 days
Hard Goods (defective or failure) …1 year
Failure to grow may be due to: unusual weather conditions, improper watering, feeding, or planting, animals, rodents or mechanical damage. Please follow our written planting and watering instructions. In all fairness, these situations will not be covered in our guarantee. All returns must be accompanied by a receipt and product.
