e-Coupons Frequently Asked Questions
Q: Why must I login or create an e-shop account to download coupons to my Stauffers Rewards card?
Q: How many times can I save the same eCoupon to my Stauffers Rewards card?
A: The number of times you can download the same eCoupon to your Stauffers Rewards card is determined by the manufacturer. Typically this is just one time.
Q: How long do I have to wait after I have downloaded a eCoupon to use it?
A: Your eCoupons are ready for redemption within five minutes after you download them to your Stauffers Rewards card.
Q: Why can I not print coupons to be redeemed at Stauffers of Kissel Hill?
A: Each manufacturer and/or retailer determines how eCoupons can be redeemed: print, download or both. If only one of the functions is displayed, the manufacturer and/or retailer will only accept the eCoupon in that form.
Q: What is the “Print Shopping List” function?
A: The “Print Shopping List” function prints a list of all eCoupons, and their purchase requirements, you have downloaded to your loyalty cards that have not yet been redeemed or expired.
Q: What happens when I use the “Send” functionality?
A: The “Send” function allows you to email family and friends letting them know about the eCoupon that you think they would enjoy. The email describes the eCoupon and gives them a direct link to it on the site.
Q: My eCoupons did not show up as redeemed. What should I do?
A: Stop at customer service to make sure your eCoupons are loaded correctly onto your card. If you have any problems with the eCoupon to Card functionality contact their support line at 877-823-7119 or open an email to firstname.lastname@example.org, and describe your issue.