Because Stauffers of Kissel Hill is committed to our customers’ safety, we want to keep you informed of any product recalls that occur. Click on the links below for up-to-date information.
Procedure for Recalled Products at Stauffers:
When we receive notifications alerting us to recalls, we immediately investigate each item to determine if we carry it, and, if so, it is removed from the shelf within 30 minutes. We have developed a communication plan to get the instructions to our stores to empty the shelves and hold or destroy the product, based on the manufacturer’s instructions. We place signs where the item was located so you are aware of the recall. In addition, Customer Service will have an information sheet on any product we have had to pull from our shelves due to a potential problem. If you hear of a recall on the radio or TV, and you may have purchased the product, just stop at Customer Service and we will be happy to share the information with you and provide a refund for any recalled product purchased from our store.