Frequently Asked Questions
1. How long is the current promotional period?
You may earn Grocery Rewards from December 26, 2019 through February 18, 2020. You may redeem the Grocery Rewards you earned from December 26, 2019 through February 25, 2020.
2. How do I earn Grocery Rewards?
Use your Stauffers Signature Rewards ID at the checkout each time you shop. For every $500 you spend from December 26, 2019 through February 18, 2020, you will earn a $10 Grocery Reward. The $10 Grocery Reward will be automatically loaded onto your Rewards ID. [Note: The following are excluded from earning Rewards: Garden Center purchases, fluid milk (including cream, heavy cream, half-and-half, etc.)], postage stamps, gift cards, third-party pharmacy prescriptions, Under the Tent food, event tickets and other items prohibited by law.
3. Do you track my cumulative purchases toward my Grocery Rewards?
Yes. Every dollar you spend on eligible groceries each time you check out is tracked when you present your Stauffers Rewards ID. There’s no need for you to track it. You can find your point balance on the bottom of your register receipt or online.
4. Must I make a minimum purchase to earn credit towards my Reward?
No. Your dollar amount spent is tracked down to the cent to help you best earn your reward. (up to a maximum of $2,000 per transaction).
5.What is the maximum number of Rewards I can earn?
The maximum number of Rewards you can earn in a single transaction is four (4). Other than that, there is no limit to the total number of Rewards you can earn from December 26, 2019 through February 18,2020.
6. When can I redeem my Reward?
You can redeem your Reward instantly when you earn it or you can save it to use later. Grocery Rewards can be redeemed from December 26, 2019 through February 25, 2020.
7. How do I redeem my Reward?
Enter in your Stauffers Signature Rewards ID into the console when making a grocery purchase from December 26, 2019 through February 18, 2020. When you’ve earned a $10 Grocery Reward, the cashier will ask if you want to use it for the current order or save it for your next order on or before February 25, 2020.
8. Can I bank my Rewards or must I use them as I earn them?
Currently, if you earn a $10 Reward you may postpone redeeming it until your next purchase that exceeds $10. Your reward will automatically be applied to your order as soon as your purchase exceeds $10. All rewards must still be redeemed within the redemption period.
9. How many Rewards can be redeemed in a single transaction?
You can redeem up to four (4) Rewards in a single transaction. Any remaining Rewards can be used on a future purchase through February 25, 2020.
10. Do I lose Grocery Rewards at the end of a promotional period?
Yes. Stauffers will reset your Grocery Rewards balance to zero after February 25, 2020, which is the end date for redeeming rewards.
11. Can I redeem my Grocery Rewards even if my purchase is less than the total amount of my Rewards? Will I lose the balance of the Reward?
When you earn your $10 Grocery Reward, you will be offered the option of using it on your current transaction or saving it for a future purchase. Rewards may not be applied to orders less than $10. You may save the Reward for a future purchase exceeding $10, as long as it is redeemed by February 25, 2020.
12. Can un-redeemed Grocery Rewards be used after February 25, 2020?
No. Grocery Rewards must be used by February 25, 2020.